Senior Research Manager – Public Affairs at Ipsos Synovate – May 2024

Senior Research Manager – Public Affairs

Job Description
Proposals and Sales

  • Provide technical and commercial input into proposals in terms of research design, methodologies, costs, deliverables and timing. Responsible for approving and signing-off all the division’s proposals.
  • Consultation with global contacts and other experts to ensure an optimal design and proposal is accomplished to meet client needs and budget
  • To keep abreast of current offerings and developments within IPSOS and in the research world at large to ensure that proposals and pitches are both competitive and differentiating
  • To keep abreast of competitors’ research offerings where IPSOS Pan Africa operates
  • To ensure that industry and research knowledge is integrated from other projects, desk research and other teams/sources to obtain a consolidated, competitive offering
  • Enhance business growth through repeat business and increased volume of business

Technical Research Role

  • To advise on the interpretation of findings and the planning of presentations/deliverables
  • To add value to all deliverables
  • To provide solutions expertise from a design, analysis and an interpretive perspective
  • To advise and ensure that advanced statistical analyses and qualitative analyses are conducted when required
  • To provide sampling input and design where appropriate
  • To ensure that research offerings are up to date, innovative and competitive
  • Drive the culture of integrating information from multiple sources to offer clients a differentiated offering

Project Management

  • Skills transfer and knowledge sharing with the team.
  • Input into, and final checking of: samples, questionnaires, report templates, analysis plans, focus group/IDI topic guides, analysis templates and presentations.
  • Day to day client liaison in terms of queries and project status.
  • Keep all teams updated on project feedback through traffic control/Progress meetings.
  • Insure proper documentation of all necessary project materials.
  • Ensures appropriate deadlines are set, renegotiated where necessary and met within the team
  • Carries out performance appraisals according to Ipsos appraisal system.


  • To provide and facilitate on-going training as identified
  • Driving a culture of reading and the sharing of articles
  • Feedback and dissemination of conference learning’s where relevant
  • Empowering and developing of the team

Networking and Relationship Building

  • To build relationships with key global specialists within Ipsos
  • To build relationships with key industry experts
  • To build up strong internal and external networks
  • To build and foster productive relationships with colleagues
  • Develop and strengthen relationships with current and potential clients by being the acknowledged expert in their field.
  • Action client queries within research team.


  • Maintains a neat working environment
  • Attends training as and when required
  • Adheres to all relevant Ipsos standards, policies and procedures and task instruction manuals.
  • Attends meetings when required.
  • Adheres to the budgeted project timing
  • Maintains documents and records as required by the company
  • Client confidentiality is to be adhered to by all members of the team
  • Ensures that all members of the team follow procedures for handling company money and that all money is accounted for
  • Ensures quality of all work and deliverables
  • Keeps up to date with industry and research knowledge and contributes to a database of relevant articles.
  • Enhances business growth through repeat business and increased volume of business
  • Performs any other tasks which are reasonable.

Qualifications and Experience:

  • First Degree (Bachelors degree) with upper second class honours or a minimum of 5 years of relevant research experience at executive level.
  • At least 6 years’ experience in market research

Submit Your Application

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