Program Associate at Living Goods – May 2024

Program Associate

Purpose of role:

  • The position will coordinate several cross-team activities to improve the operational effectiveness of the program shared service team vis a vis other departments and to maximize its impact on the organization goal.

Key Responsibilities:

Program coordination:

  • Coordinate Program Steering Committee- work plan development, agenda planning, scheduling, follow up on action items.
  • Coordinate quarterly program deep dive reviews and contribute to performance improvement-document feedback, track and follow up action items with country program teams.
  • Coordinate relevant Technical Working Groups – agenda planning, scheduling, follow-up on action items.
  • Contribute to streamlining the decision-making process by championing RAPID, driving its adoption and supporting its implementation through the Program Steer Co.
  • Ensure enhanced collaboration between Global program and Country program teams by fostering engagement.

Knowledge Management, research, and documentation:

  • Serve as Knowledge Management focal point for the Program Share Service team ensuring internal and external documents are properly stored, shared, and archived.
  • Contribute to development and operationalization of Knowledge management framework and drive adoption of knowledge management best practices and use of knowledge management tools.
  • Maintain and organize a central program documentation repository by keeping files up-to-date, accurate and appropriately stored.
  • Develop and edit briefings, memos, and presentations.
  • Coordinate for development and dissemination of periodic reports and analysis.
  • Organize and coordinate dissemination events whether internal or external.
  • Provide adhoc research support for the department.

Operational and Admin support:

  • Coordinate Program Shared Service team activities and provide administrative support to subunits (Program Strategy and Excellence, Global Health, Performance Evidence and Insights, Strategic Innovations).
  • Organize team meetings and retreats.
  • Plan and coordinate participatory workshops and meetings.
  • Plan and coordinate project implementation activities and field visits.
  • Plan and coordinate team travel.
  • Prepare expense reports, purchase orders, and other financial reports.

Qualifications & Experience Required

  • Diploma or bachelor’s degree in development studies, Community Health, Nursing, or related field and 4 to 6 years of relevant working experience.

Competencies & Attributes:

  • Must possess good interpersonal skills and the ability to handle and prevail in diverse situations and a sharp analytical focus to find solutions.
  • Effective written and verbal communication with the ability to engage various levels of technical and non-technical stakeholders for communicating, brainstorming, designing, and rollout digital health solutions and interventions.
  • Demonstrated ability to multi-task and thrive in a fast-paced dynamic and diverse environment and ability to work with limited information.
  • Strong command of written and spoken English with the ability to articulate views and ideas in a clear and precise manner across spoken and written modes of communication.
  • Expertise in MS Office tools such as Word and PowerPoint would be strongly preferred.
  • Demonstrated skills in planning, coordination, and monitoring.
  • Understanding of programming is a plus.
  • Bilingual in French is a plus.

Submit Your Application

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