Employment opportunities at Bliss Healthcare – May 2024

Centre Manager- Mt. Kenya, Nyanza, North Rift and Coast Regions

Job Summary

  • The position holder is responsible of overseeing smooth, effective and efficient operation of medical centres.

Responsibilities
Administrative Duties:

  • Ensure the Medical Centre operates and provides healthcare services within stipulated operating hours at all times.
  • Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.
  • Ensure that the service rendered far exceeds the patients’ expectations and meets the standards set by company in its operating manual, complies with medical practices and set laws. Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.
  • Ensure all the required licenses are obtained, remain current and displayed within the Medical centre premises.
  • Monitor the performance of the Medical Centre in terms of revenue & profitability against targets and take corrective steps as required. . Undertake cost optimization initiatives such as reducing the usage. of consumables, monitoring fixed costs, variable costs, overheads etc.

Clinical Duties:

  • Patient clinical management at Medical Centre; diagnosis and treatment of patients, Proper documentation of EMR (Electronic Medical records) and provide education to the patient and relatives/caregivers.
  • Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
  • Collecting, compiling and submission of accurate clinical reports and any other required documentation.
  • Monitor adherence to the standardized hazardous and other waste disposal technique including all IPC measures.
  • Actively participate in projects of quality healthcare such as CME’s, health talks, rational prescription audits, mortality audits, medical camps.
  • Conduct mortality audits for all deaths occurring in the facility together with other staff working in the unit and share the reports with the supervisor.
  • Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.

Requirements

  • At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 3 years’ experience in a similar role in a busy Hospital.
  • Registered by the respective professional body e.g. Clinical Officers Council of Kenya
  • Valid Practice License
  • BLS/ACLS Certification where its applicable
  • Wide knowledge of the healthcare industry Strong business acumen
  • Proven leadership, communication, interpersonal and decision-making skills.

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Human Resource Assistant

Job Summary

  • Overall responsibility in ensuring quality, efficient andproactive human resource support services for the team.

Responsibilities

  • Compensation & Benefits Management.
  • Employee Separation Management. Disciplinary Management.
  • Leave Management.
  • Ensure full implementation on the HRMS in all HR functions.
  • Support in the implementation of change management processes.
  • HR Analytics and reporting of HR related data for all business units.
  • HR Help desk: Provide support to employees in various HR related issues.
  • Effectively manage all employee life cycle transactions.
  • Any other duty as assigned from time to time.

Key Performance Indicators

  • Smooth payroll and locum process – Regular submission to payroll for both locum and permanent by 19th of every month.
  • Ensure all staff clear within a week and the same is submitted to payroll.
  • Ensure all separations are exited from HRMS within 2 days.
  • Ensure Full and final payment are done within 30 days from clearance date.
  • Ensure Quality team gets 100% support as and when required and within the set timelines.
  • Support Quality team in EMR and Customer service audits and ensure timely (2 weeks) and effective. closure of any cases arising from the same.
  • 85% leave utilization by end of Dec 24.

Minimum Qualifications

  • Bachelors’ degree in Human Resource Management or any other equivalent.
  • Member of Institute of Human Resource Management.
  • 2+ years of HR Generalist experience.

Technical skills/Leadership competencies

  • Exceptional organizational and communication skills is required together with proven leadership capabilities and solid knowledge of employment legislation and its application.
  • Experienced in developing and supporting line managers through change.
  • An ability to maintain confidentiality and act with discretion and diplomacy is crucial.

Submit Your Application

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  • Applications to be sent to [email protected] clearly indicating the role applied for on the subject line of the email by Tuesday, 21st May 2024.(Centre Manager- Mt. Kenya, Nyanza, North Rift and Coast Regions)
  • If you are interested in the role and you meet the minimum requirements, please share your CV and cover letter to [email protected] on or before Friday, May 17th, 2024 (Human Resource Assistant)