Battery Swapping Station Supervisor at Flexi-Personnel – May 2024

Battery Swapping Station Supervisor


  • As a Battery Swapping Station Supervisor, you will oversee the operations and customer service experience at the swapping stations ensuring safety, quality service delivery, and operational excellence at the assigned stations.


  • Conduct safety assessments and implement preventive measures to ensure a secure charging environment.
  • Ensure satisfactory customer service at the swapping station.
  • Handle customer escalations related to swapping station operations, executive interactions, battery issues and payments.
  • Monitor and maintain Escalation TAT% (Turnaround Time) Targets.
  • Create and manage executive rosters for weekly and monthly shifts.
  • Monitor daily attendance of executives.
  • Plan and execute additional safety responsibilities for the swapping station.
  • Conduct weekly and monthly audits of station assets.
  • Generate daily reports including consolidated attendance, power consumption, faulty battery instances, logistics, swap count, and shift summaries.
  • Motivate and brief the team weekly to enhance service quality and efficiency.
  • Conduct quality checks on station operations during daily visits.
  • Ensure optimal station productivity for the assigned location.
  • Facilitate necessary training for swap executives to maintain service standards.
  • Manage safety protocols and compliance standards.


  • Bachelor’s degree/Diploma in Electrical Engineering, Renewable Energy, Mechanical Engineering or a related field.
  • A proven minimum experience of 2 Years in a supervisory role, preferably in the renewable energy or automotive industry.
  • Strong leadership and communication skills.
  • Proficiency in MS Office.
  • Excellent organizational and problem-solving abilities.
  • Knowledge of safety regulations and compliance management.
  • Ability to motivate and train team members effectively.
  • Willingness to work flexible hours.

Submit Your Application

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Interested and qualified? Go to Flexi-Personnel on to apply