U.S. Embassy to Kenya

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From routine citizenship and documentation questions to all manner of emergencies, the U.S. Embassy Nairobi is pleased to provide information and assistance for U.S. citizens in Kenya and Somalia!

To get started, please use the link below to the “navigator.” The navigator will ask a series of simple questions to direct you to online information on the most common topics, OR provide instructions on how to contact us by email for less common questions:



The Public Diplomacy Section of the U.S. Embassy in Kenya undertakes informational, cultural and educational activities designed to promote understanding of U.S. foreign policy and society. It acts as the public diplomacy arm of the U.S. Embassy in Kenya, and places special emphasis on democracy, governance, human rights and economic issues. The Public Affairs Office maintains a state-of-the-art Information Resource Center at its facilities.

Public Diplomacy Contact Information

Press Officer
Phone: 020 363 6000
[email protected]

Office Administrator
Phone: 020 363 6000
Email: [email protected]

American Center Nairobi
Phone: 020 363 6000

Hours of Operation

PAS: Monday through Thursday 07:15 a.m.-04:30 p.m., Friday 07:15 a.m.-12:15 p.m.

American Center Nairobi: Monday, Tuesday & Thursday 09:00 a.m.-04:00 p.m, Wednesday 09:00 a.m.-01:00 p.m., Friday 09:00 a.m.-12:00 p.m.




Consular Contact Information

American Citizen Services Unit
U.S. Citizens with emergencies, please call: 020 363 6451 or 070 963 6451
U.S. Citizens with emergencies after office hours, call: 020 363 6000 or 070 963 6000
Visit our U.S. Citizen Services Navigator 

Immigrant Visa Unit 
Call Center: 254-20-7640121 or 254-20-7640799
Call Center from the United States: +1 (703) 988-7112
Email: [email protected]

Nonimmigrant Visa Unit 
Call Center for Payment or Appointment Scheduling Issues: 254-20-7640121 or 254-20-7640799
Email: [email protected]

Hours of Operation

Consular Section Office Hours: Monday through Thursday 07:15 a.m.-16:30 p.m. and Friday 07:15 a.m.-12:15 p.m.




The United States is committed to a world in which human rights are protected, their defenders are celebrated, and those who commit human rights abuses are held accountable.  For further information, please see U.S. Support for Human Rights Defenders. 

For concerns relating to Human Rights Defenders in Kenya, please contact the Embassy in Nairobi by email at [email protected].

United Nations Avenue Nairobi
P. O. Box 606 Village Market
00621 Nairobi, Kenya

Phone: 020 363 6451 or 070 963 6451

Fax: 020 363-6157 or 070 963 6157

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