Ricasi Consultancy Ltd

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About Company

We are passionate about the success of SME because we believe they are the key to reinventing the African story.

We’ve been helping businesses for over a decade and we’re really good at figuring out what they need regardless of the type of business, size or industry. We have helped a variety of SME clients, ranging from small local start-ups to large regional companies, who just want to improve their performance… to make a real difference to their customers, employees and owners. We’ve helped entrepreneurs start businesses, build strong teams, and efficiently use what they have to positively impact lives on the continent and we are excited to collaborate with you to help your business achieve its goals sustainably.

Our Vision

Inspire a cohesive and synergistic team to create a highly effective and agile enterprise that efficiently delivers valued solutions to clients and meets short and long term responsibilities.

Our Mission

Support SME to effectively pursue their core objectives by providing customized quality solutions that enhance operational excellence and create competitive advantage for sustainable growth.

Our Values

Transformative Leadership
Integrity
Innovation
Agility
Collaboration

Our 3-D Service Development Process

01

Discover

In collaboration with clients, we co-create mutually valued solutions by:

  • Forming long term partnerships with right-fit clients,
  • Deepening our capabilities for understanding our impact on client business, perception & sustainability, and
  • Conducting intensive hands-on joint workshops.

02

Design

Continually incorporating innovation in all aspects of our business – people, solutions and processes – in order to design viable and value adding solutions that:

  • Satisfy individual client preferences,
  • Maximize market appeal, and
  • Provide a premium look and feel.

03

Deliver

Develop a service delivery system that focuses on what creates value to our clients and engages frontline personnel to deliver the ultimate client experience by:

  • Establishing a service culture,
  • Facilitating optimal employee engagement, and
  • Continually improving service quality.

How Do We Support You?

We help enterprises build the necessary skills, systems and mindsets to maintain operational excellence and create competitive advantage for sustainable growth.
Invest In Employee Engagement.

We have designed solutions to help you identify, attract, develop and retain employees that are passionate about their work  – “smart creatives”, to drive innovation and growth in your enterprise.

We also believe high performers are most productive when work is fun and that is why we also offer solutions to you nurture inspirational a work environment that stimulates the pursuit of excellence.

A healthy pay check and a great working environment alone are insufficient to attract, retain and motivate the most desirable and talented employees of today. Your business needs to also have a great corporate culture to sweeten the deal. We provide consultancy services to support you develop, implement and maintain a great corporate culture that drives sustainable results.

Aligning Your Enterprise’s Interests To Responsibilities.

Our portfolio of solutions will help you align organizational capabilities, strategies, resources and management systems to support your enterprise’s purpose. We have solutions to help you identify what you need to be good at to be successful and connect it to what you do and why you do it.

We also provide advisory solutions to help you effectively formulate, implement, measure and improve the initiatives you carry out in pursuit of success in what you do. These solutions will enable you to pinpoint and optimally utilize relationships and resources that give you a competitive advantage for success in what you do.

We also support you in the design and implementation of efficient and effective systems and processes that deliver the winning performances you need to succeed in what you do.

Quality Service Delivery.

Support infrastructure systems are complex and their absence results in inefficient service delivery making it more difficult for you to scale and grow your enterprise. We take care of this by providing the outsourced services you need to sustain your enterprise’s daily operations such as communications, computing services, logistics, distribution, work environment, basic financial services, utilities, equipment and client services, so that you primarily focus on continually improving core aspects of your business that satisfy your customers needs.

Get In Touch

Pinetree Plaza, Kaburu Drive off Ngong Road

+254-722-221-351

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