Liberty Life

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About Company

We are a leading Insurance Company, affiliated to Liberty Group, a wealth management company represented in 18 African countries. We use our knowledge and actions to guide our customers on their journey to financial freedom. We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes.

Our Purpose

Make financial freedom possible for all Kenyans. 

Liberty was founded in 1957 by Sir Donald Gordon who saw his father work hard all his life but reap little financial reward. This ignited in him the unstoppable belief that everyone should have the opportunity to grow their wealth and leave a proud legacy for their family. This belief is captured in our very name, Liberty, which represents freedom and opportunity.In Kenya, we have a proud heritage of over half a century. Liberty Life Kenya has been a pioneer in knowledge sharing and making a significant contribution to the financial services industry.

Contact Information

Liberty Life

Contact Centre : 0711 028 000

SMS: 20120

USSD: *373#

Email: [email protected][email protected]

Opening hours: Mon – Fri 8:15 a.m. – 5:00 p.m Sat: 9:00 a.m. – 1:00 p.m. Public Holidays – Closed

For funeral claims please send the claim form to: [email protected]

Heritage Insurance

Non-medical business:

General email: [email protected]

Switchboard telephone numbers: 0711039000 or 0734101000

Retail medical:

Email: [email protected]

Telephone number: 0741403221

For medical queries please use the contact below:

  • 0722 714839 – Agnes Kinya (Business Development Manager)
  • 0723 668931 – Ian Njogu (Underwriting manager)
  • 0722 619098 – James Obuya (Head of care management and claims)
  • 0721 682241 – Dorcas Mwisa (Medical Finance)
  • 0723 810927 – Doreen Chilo (Medical Finance)

For specific departmental queries feel free to call the undersigned:

  • Benjamin Maina – Head of Underwriting – 0722979806
  • Daniel Wachira – Claims Manager – 0725701716
  • Simon Chege – Head of Retail business (Branches) – 0722657504
  • Faith Karira – Customer Experience Manager- 0797170658

For funeral claims please send the claim form to: [email protected]

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